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Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

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ECM covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, a database print stream, or even an email (Wikipedia).
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ECM can be parted into 6 main activities :
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- Document Management,
- Web Content management,
- Archiving,
- Document Capture,
- Collaboration,
- Workflow/Business Process Management.



As each activity matches with different application, there is a mass of tools, software needed to procced all these different tasks .

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These applications should often be bought separately. More over, they are based on a heavy and complicated technology hard to set up.

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The main drawback, except for the total cost, is that it takes a long time between the begining of the project and the use of the chosen solution.